Cancellation & Refund Policy

Last updated: 17 April 2026

1. Overview

At READDY ANNNA, we understand that plans can change. This policy outlines the terms for cancelling or rescheduling your tattoo appointment, as well as our refund procedures. We aim to be fair and transparent in all our dealings.

2. Appointment Cancellations

If you need to cancel your appointment, please notify us as early as possible. The following terms apply:

Notice Period	Policy
More than 48 hours before appointment	Full refund of any advance or deposit paid.
24 to 48 hours before appointment	50% of the advance or deposit will be refunded. The remaining 50% is retained to cover design preparation and scheduling costs.
Less than 24 hours before appointment	No refund of the advance or deposit, as the artist's time and preparation cannot be recovered at short notice.

3. Rescheduling

We are happy to reschedule your appointment at no additional cost, provided you give us at least 24 hours' notice. Rescheduling requests made less than 24 hours before the appointment will be treated as a cancellation under the terms above, and a new booking will need to be made.

4. No-Shows

If you do not arrive for your appointment without prior notice, the full advance or deposit will be forfeited. Repeated no-shows may result in a requirement to pay a higher advance for future bookings.

5. Refund for Prepaid Sessions

If you have prepaid for a tattoo session or package:

• Refund requests made before any work has begun will be processed in full, minus any applicable cancellation charges as outlined in Section 2.
• If a session has already started, refunds will be calculated on a pro-rata basis for the remaining unused portion, at the studio's discretion.
• Custom design fees are non-refundable once the design process has commenced, as this involves dedicated artist time and creative effort.

6. Refund Process

Eligible refunds will be processed within 7 to 10 business days from the date the cancellation is confirmed. Refunds will be issued to the original payment method used at the time of booking. If the original payment method is unavailable, we will work with you to arrange an alternative.

7. Studio-Initiated Cancellations

In the rare event that we need to cancel or reschedule your appointment (for example, due to an artist's illness or an emergency), we will:

• Notify you as soon as possible via phone, WhatsApp, or email.
• Offer you a new appointment at the earliest available time.
• Provide a full refund of any advance or deposit if the rescheduled time does not work for you.

8. Dissatisfaction with Work

Tattooing is a permanent art form, and results depend on many factors including skin type, aftercare, and the inherent nature of the process. If you have concerns about your tattoo after the session:

• Please contact us within 14 days of your session to discuss your concerns.
• We will assess the situation and, where appropriate, offer a complimentary touch-up session.
• Refunds for completed tattoo work are generally not provided, as the service has been rendered. However, each case is reviewed individually.

9. How to Request a Cancellation or Refund

To cancel, reschedule, or request a refund, please contact us through any of the following channels:

• WhatsApp: +91 9900257748
• Phone: 0033 2464 882
• Email: getinfo@readdyannna.online
• In person: 1b, Dover Lane, Sarat Bose Road, Kolkata, West Bengal - 700029, India

Please include your name, booking date, and reason for cancellation or refund in your communication.

10. Changes to This Policy

We may update this cancellation and refund policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy before making a booking.